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Testimonials | Tony Ryan Associates


Working with Tony is simply a pleasure. The programme was carried out with the minimum of fuss and with maximum sensitivity to the local political climate. The result: a high quality review report with an evidence base and methodology to back up the recommendations. It packs a punch, making it difficult for decision makers to ignore the findings.

Debbie Slater, Public Health Service Improvement Officer, Cumbria County Council (Review of Tier 4 detoxification services for Cumbria)


Tony was commissioned to undertake a review of shared care in Cumbria in 2012. Tony developed the methodology and worked with local commissioners, providers and stakeholders to deliver this project, which involved focus groups, a questionnaire survey of all practices in Cumbria and analysis of routine data sources. The results were then presented back to those involved. The final report and recommendations were extremely useful in moving the agenda forwards in Cumbria as shared care needed to be modernised. Tony’s report was excellent and demonstrated a clear understanding of the political context to the work and the locally specific issues. The project was managed very professionally and on time. I would highly recommend his work.

Dr Elaine Church, Associate Director Public Health, Cumbria County Council (Cumbria shared care review of substance misuse provision)


Tony has undertaken work for us in many different areas including rehabilitation and home treatment reviews and have found both the finished product and the actual input into our services to be of the highest quality and to make a real difference.

Simon Pyke, Associate Chief of Staff, Betsi Cadwaladr University Health Board (Reviews of rehabilitation and crisis services)


As a past PCT Mental Health Commissioner, and now a CCG Associate Director I have commissioned a number of pieces of work from Tony over the years. The work has ranged from reviews of Drug and Alcohol services and Mental Health services, to large complex reviews of our out of area (OATS) health and social care clients.

In particular the OATS work led to the repatriation of a significant number of clients to the Borough which improved the quality of their care and derived significant financial savings for our health and care economy.

All the work has been of an extremely high standard. Tony’s expertise in Mental Health and Addiction services is second to none.

John Marshall, Assistant Director of Commissioning, Wigan Clinical Commissioning Group (Projects on out of areas treatments, personality disorders and day services)


I have worked with Tony over many years in my capacity as a Commissioner in a variety of areas and subject matters.  Tony’s professional approach to the identified task or project and the application of his vast experience and knowledge results in a an excellent product that is not only clinically sound but delivers the outputs required, whilst being innovative and creative.  He has an ability to work across both professional and organisational boundaries with ease and he as unique ability to challenge practice and assumption whilst maintaining credibility and respect.  It always a pleasure to work with Tony, he delivers within timescales and his service offers excellent value for money.  I would have no hesitation in recommending Tony for future work.

Craig Harris, Executive Nurse & Director of City Wide Commissioning for NHS Manchester’s Clinical Commissioning Group’s
(Projects on benchmarking Psychiatric Intensive Care Units and market analysis of step down services from secure facilities)


Tony was commissioned to develop and deliver a key project in our work programme, which supported commissioners to implement social inclusion outcomes with providers. Tony proved to be a valuable asset to this work – he demonstrated sound skills in articulating the agenda, built good relationships with partners and delivered outputs that helped shaped practice in commissioning.

I have commissioned Tony to deliver a range of projects in my organisation and he always achieves the outcomes needed – sound relationship building, informing practice from a robust evidence base resulting in change that has validity and credibility.

Simon Rippon, Deputy Head, North West Mental Health Improvement Programme
(North West Social Inclusion Outcomes Project)


Tony carried out two pieces of work for Greater Manchester Mental Health Network. The first was a review of Tier 4 alcohol services the second was alcohol guidance for primary care practitioners. Both projects were submitted on time, of very high quality and led to demonstrable service improvements. He is particularly skilled at working with a broad range of stakeholders around complex service issues and moving them to shared approach.

Richard Spearing, Network Manager, Greater Manchester Mental Health Network
(Greater Manchester alcohol services development)


Many thanks to Tony Ryan for producing an in depth and perceptive review of Dementia and Acute Mental Health care in Bolton. The review has been extremely valuable in enabling us to commission better Mental Health Services by evaluating current provision and making suggestions about areas that could be improved.

Dr Colin Mercer, Bolton Clinical Commissioning Group, Mental Health Lead
(Mental health whole system review)


Dr Tony Ryan has completed numerous high profile pieces of work on our behalf over the last 10 years. This has covered such areas as major service reviews, placement reviews, and development of service specifications. He has always delivered a quality product, on time, and has been a pleasure to work with.

Tony Marlow, Mental Health Commissioner, NHS Salford Clinical Commissioning Group
(various mental health projects in Salford)


Tony undertook reviews of day services and our use of out of area treatments (OATS) / rehabilitation services for East Lancashire PCT and Lancashire County Council. Both pieces of work were of a very high standard, identified the key issues and involved all stakeholders in a way that allowed the subsequent development plan to flourish. Tony’s experience, independence and ability to draw upon his work in other areas were crucial to delivering effective reviews that were highly valued by the PCT and Lancashire County Council.

Frank Hanily, Mental Health Commissioning Lead for East Lancashire Primary Care Trust and Lancashire County Council
(rehabilitation and day services reviews)


Tony worked extensively at Bolton during 2011/12 with the range of stakeholders committed to improving local mental health services.  Tony earned the absolute support of Bolton’s leaders who adopted all his recommendations without exception.  This body of service redesign, based on more than 200 interviews, has led to the development of innovative, evidence-based services designed to provide positive outcomes for service users and their carers.

Heather Fairfield, Head of Mental Health Commissioning, Bolton PCT and Bolton Council
(acute care whole system review, dementia services review and RAID service development)


Tony provided essential research and theoretical knowledge in a complex project aimed at completely reshaping our community mental health teams. With his support, guidance and facilitation of complex Multi-disciplinary workstreams we were able to transform our services to match Service User needs and to assist staff to adapt New Ways of Working.

John Keaveny Network Director Adult Mental Health, Lancashire Care Foundation Trust
(Caseload audits, implementation of New Ways of Working and a range of service developments)


Tony Ryan Associates have been commissioned in Wigan to deliver a number of projects, which include a review of criminal justice and drug interventions, and a review of dual diagnosis and Payment by Result approaches.  In both cases the planning, management of the process and the final product were excellent and resulted in significant improvements being made in local delivery.

David Gray, Wigan Drugs Business Manager and 
Reducing Reoffending Strategy Manager 
Drug and Alcohol Action Team
(Substance misuse and dual diagnosis reviews)